Return Policy
Dixie Union Station & 3RailTrains.com
Our Commitment to You
At Dixie Union Station and 3RailTrains.com, customer satisfaction is our top priority. We take pride in the products we sell and the service we provide. If something isn’t right with your order, we are committed to working with you to make it right.
Damages and Issues
Please inspect your order immediately upon receipt. If your item arrives damaged, defective, or incorrect, contact us as soon as possible so we can resolve the issue quickly.
To help us assist you efficiently, please include your order number and, when possible, photos of the issue.
Returns
Due to the nature of electronic products, we do not accept returns on electronics.
That said, your satisfaction still comes first.
If an electronic item arrives damaged or defective, we will make your order right:
We stand behind the electronics we sell and will ensure you receive a working, quality product.